Online Payments

At Simon Balle, we use an online payments portal called Parent Portal to manage all of our financial transactions with parents with the exception of secondary school dinners. The links to Parent Portal and ParentPay can be found below:

Parent Portal

You should receive your unique Parent Portal (and ParentPay if your child is in the secondary phase) account activation details via email at the start of the school year. If you have not received your email, please email requesting your details, and confirming your child’s full name and year group

A user manual for the Parent Portal can be found below but if you still have any queries regarding registering for or using Parent Portal or ParentPay, please contact us at


  1. Go to and have your registration details to hand. Click “Registration”. 
  2. Enter a valid email address and click “Continue”. 
  3. Complete the registration form and click “Continue”. 
  4. Enter and confirm a password and click “Complete Registration”. 
  5. Find the verification email in your inbox (please check your junk/spam folder) and click on the link to verify your account. If you are not able to click the link, please copy and paste it into your browser. 
  6. Click “Return To Login” on the verification confirmation page. 
  7. Log in using the email address and password you have provided. 
  8. Choose your email preferences and click “Save Preferences”. 
  9. Enter the account code and registration code provided and click “Add Pupil” to add your child to your account. 
  10. Click “Return To Homepage” 
  11. If you need to add any additional children, these can be added at any time by clicking on the “Add Pupil” button and following step 9. This can be repeated as many times as necessary. 
  12. If you would like to create a separate account for another family member such as your child’s other parent/carer or grandparent, they can create their own account by following these registration steps and using their own email address and choosing their own password.

Using the Portal 

The Portal homepage has a blue menu bar across the top with buttons for each area of the portal. You may or may not see all of the following buttons depending on what activities your child is registered for in school. 

Awaiting Consent 

If your child has any items awaiting your consent, such as a school trip, you will land on this page when you select their account. 

Depending on the nature of the item that requires consent, you may or may not be able to pay for the item at this point (if there is a charge). If there is a charge, you may be able to choose how much you would like to pay or the amount may be fixed. 

Awaiting Payment 

If there are no items awaiting your consent, you will instead land on this page when you log in to your child’s account. 

This page will display all of the outstanding invoices associated with your child. For each invoice, it will show a description, the original amount billed and the amount outstanding to be paid. The total amount outstanding for all invoices can be found at the bottom of the page. 

To make a payment, select the invoice you would like to pay and click “Pay”. You can then choose to make either a full or part payment. 

Payments made through the portal are immediately allocated to your child’s account and balances adjusted accordingly. 

School Shop 

The school shop is where you can purchase items that have not already been specifically invoiced to your child. For example, this might be revision guides or locker hire. 

Once you have added all of the items you wish to purchase to your basket, you can make payment by clicking on the “Basket” icon in the top right hand corner of the screen. 

Upcoming Activities 

All of your child’s upcoming activities are listed on this page. This includes school trips and wraparound care. You can select which week you would like to view by entering a date or clicking on the calendar icon. 

Please note that items such as trips may not appear in your upcoming activities immediately if it requires additional approval by the school, such as when there are limited places available.

Account History 

This page displays all of the transactions associated with your child’s account whether they are current or historic. You can view transactions for a particular date range by entering a Start and End date or clicking the calendar icons. 

Message History 

Any messages sent to you by the school are shown here. A red number on the button indicates new messages. 

Change Pupil 

If you have more than one child registered to your account, you can switch between them by clicking the “Change Pupil” button. 

Add Pupil 

You can add additional children to your account at any time by clicking the “Add Pupil” button.